{"id":31301,"date":"2026-04-17T17:02:42","date_gmt":"2026-04-17T07:02:42","guid":{"rendered":"https:\/\/www.nowbookit.com\/how-riccardos-ristorante-adds-950-bookings-every-month-with-now-book-it\/"},"modified":"2026-04-20T09:56:28","modified_gmt":"2026-04-19T23:56:28","slug":"how-riccardos-ristorante-adds-950-bookings-every-month-with-now-book-it","status":"publish","type":"post","link":"https:\/\/www.nowbookit.com\/en-us\/success\/how-riccardos-ristorante-adds-950-bookings-every-month-with-now-book-it\/","title":{"rendered":"How Riccardo\u2019s Ristorante Adds 950+ Bookings Every Month with Now Book It"},"content":{"rendered":"\t\t
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Nestled in the picturesque city of Lake Oswego, Oregon, Riccardo\u2019s Ristorante has become more than just a spot for authentic Italian cuisine, it\u2019s a local institution that celebrates the art of traditional cooking and genuine hospitality. Owner-operator Riccardo Spaccarelli\u2019s passion shines through every dish, crafted from family recipes and fresh, seasonal ingredients sourced both locally and from Italy. The warm, inviting atmosphere paired with Riccardo\u2019s dedication has earned the venue accolades such as <\/span>Best Italian Restaurant<\/span><\/i> in regional dining awards and consistent rave reviews from locals and visitors alike.<\/span> <\/span><\/p>\n

Since partnering with Now Book It<\/a> in 2017, Riccardo\u2019s has found a way to keep pace with increasing demand without losing the personal touch that guests love. We caught up with Riccardo to find out how the online booking platform has supported the restaurant\u2019s growth and day-to-day rhythm. <\/span> <\/span><\/p>\n

\u201cRiccardo\u2019s is all about bringing people together to enjoy real Italian food, as more guests discovered us, especially through word of mouth and online reviews, we needed a booking system that could keep up without losing our personal touch.\u201d<\/span> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Keeping up with the crowd and endless expectations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Running a busy restaurant isn\u2019t for the faint of heart, especially when you\u2019re managing close to a thousand bookings a month. Riccardo told us how balancing phone calls, walk-ins, and special event bookings was becoming a serious juggling act. Valentine\u2019s Day, for instance, would bring a flood of reservations and walk-ins, testing the limits of manual scheduling and table management. <\/span> <\/span><\/p>

\u201cBusy nights were a bit stressful, to be honest, we wanted to make sure every guest felt special, but with phones ringing and people at the door, it was tough to keep everything smooth and seamless.\u201d<\/span> <\/span><\/p>

And it\u2019s not just about volume. The restaurant\u2019s cozy ambiance is key to the experience, so cramming tables without thought wasn\u2019t an option. Finding the right balance between capacity and comfort, all while ensuring smooth service, was becoming more complex. <\/span> <\/span><\/p>

This challenge reflects a broader trend across the US restaurant scene, where nearly <\/span>60% of diners<\/span><\/a> prefer to make their reservations online, and around 1 in 5 bookings don\u2019t show up – a gap Riccardo recognized needed addressing.<\/span> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Simplifying the madness with seamless management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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That\u2019s when Riccardo\u2019s found <\/span>Now Book It<\/span>, an online reservation platform built by hospitality professionals for hospitality, designed to make life easier for busy restaurants. From the moment they started using it, the impact was noticeable. Guests could reserve tables anytime, without waiting on hold or calling during service hours, resulting in fewer interruptions for staff and a smoother experience for diners.<\/span> <\/span><\/p>

One feature Riccardo\u2019s team leans on heavily is the <\/span>events tool<\/span>. For high<\/span>\u2011demand occasions like Valentine\u2019s Day, the platform lets the team design custom floor plans that maximise seats while preserving the restaurant\u2019s intimate Italian<\/span>\u2011style atmosphere. That kind of flexibility helped Riccardo\u2019s increase their reservations on special nights, turning busy evenings into profitable ones.<\/span> <\/span><\/p>

\u201cWe can plan the space down to the last chair, the means more bookings, more comfortable guests, and a smoother night for the whole team,\u201d Riccardo explained. <\/span> <\/span><\/p>

The platform\u2019s reporting also give the team visibility into booking patterns, helping them optimise staffing and reduce wasted reservations, an important consideration, given how costly no<\/span>\u2011shows can be. <\/span> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Keeping the heart of Riccardo's alive with smarter tech<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Riccardo\u2019s story shows that you don\u2019t have to sacrifice personality as you grow, even when you\u2019re handling hundreds of reservations a month. With Now Book It handling their bookings, they\u2019ve found a way to keep the vibe authentic while running a smooth operation. <\/span> <\/span><\/p>

\u201cTech shouldn\u2019t take away the human side of hospitality, Now Book It lets us keep that personal feel while handling all the details behind the scenes.\u201d<\/span> <\/span><\/p>

This blend of tradition and innovation is something many restaurant owners strive for in the US dining landscape. As diner preferences continue to look toward convenience and flexibility, tools like online reservation platforms become less of a luxury and more of a necessity, helping venues capture more bookings without extra stress for staff. <\/span> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Blog-CTA-new-white\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Nestled in the picturesque city of Lake Oswego, Oregon, Riccardo\u2019s Ristorante has become more than just a spot for authentic Italian cuisine, it\u2019s a local institution that celebrates the art of traditional cooking and genuine hospitality. Owner-operator Riccardo Spaccarelli\u2019s passion shines through every dish, crafted from family recipes and fresh, seasonal ingredients sourced both locally and from […]<\/p>\n","protected":false},"author":15,"featured_media":30764,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[1150],"tags":[],"class_list":["post-31301","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-success"],"yoast_head":"\nHow Riccardo\u2019s Ristorante Adds 950+ Bookings Every Month with Now Book It - Now Book It<\/title>\n<meta name=\"description\" content=\"Since partnering with Now Book It in 2017, Riccardo\u2019s has found a way to keep pace with increasing demand without losing the personal touch.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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