{"id":32630,"date":"2026-05-08T22:20:36","date_gmt":"2026-05-08T12:20:36","guid":{"rendered":"https:\/\/www.nowbookit.com\/?p=32630"},"modified":"2026-05-08T22:24:57","modified_gmt":"2026-05-08T12:24:57","slug":"riccardos-ristorante","status":"publish","type":"post","link":"https:\/\/www.nowbookit.com\/en-us\/success\/riccardos-ristorante\/","title":{"rendered":"How Riccardo\u2019s Ristorante Adds 950+ Bookings Every Month with Now Book It\u00a0"},"content":{"rendered":"\t\t
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Nestled in the picturesque city of Lake Oswego, Oregon, Riccardo\u2019s Ristorante has become more than just a spot for authentic Italian cuisine,\u00a0it\u2019s\u00a0a local institution that celebrates the art of traditional cooking and genuine hospitality. Owner-operator Riccardo Spaccarelli\u2019s passion shines through every dish, crafted from family recipes and fresh, seasonal ingredients sourced both locally and from Italy. The warm, inviting atmosphere paired with Riccardo\u2019s dedication has earned the venue accolades such as\u00a0<\/span>Best Italian Restaurant<\/span><\/i>\u00a0in regional dining awards and consistent rave reviews from locals and visitors alike.<\/span>\u00a0<\/span><\/p>

Since partnering with Now\u00a0Book\u00a0It<\/a> in 2017, Riccardo\u2019s has found a way to keep pace with increasing demand without losing the\u00a0personal touch\u00a0that guests love. We caught up with Riccardo to find out how the online booking platform has supported the restaurant\u2019s growth and day-to-day rhythm.<\/span>\u00a0<\/span><\/p>

\u201cRiccardo\u2019s is all about bringing people together to enjoy real Italian food,\u00a0as more guests discovered us, especially through word of mouth and online reviews, we needed a booking system that could keep up without losing our personal touch.\u201d<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Keeping up with the crowd and endless expectations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Running a busy restaurant\u00a0isn\u2019t\u00a0for the faint of heart,\u00a0especially when\u00a0you\u2019re\u00a0managing close to a thousand bookings a month. Riccardo told us how balancing phone calls, walk-ins, and special event bookings was becoming a serious juggling act. Valentine\u2019s Day, for instance, would bring a flood of reservations and walk-ins, testing the limits of manual scheduling and table management.<\/span>\u00a0<\/span><\/p>

\u201cBusy nights were a bit stressful, to be honest,\u00a0we\u00a0wanted to make sure every guest felt special, but with phones ringing and people at the door, it was tough to keep everything smooth and seamless.\u201d<\/span>\u00a0<\/span><\/p>

And\u00a0it\u2019s\u00a0not just about volume. The restaurant\u2019s cozy ambiance is key to the experience, so cramming tables without thought\u00a0wasn\u2019t\u00a0an option. Finding the right balance between capacity and comfort, all while ensuring smooth service, was becoming more complex.<\/span>\u00a0<\/span><\/p>

This challenge reflects a broader trend across the US restaurant scene, where nearly\u00a0<\/span>60% of diners<\/span><\/a>\u00a0prefer to make their reservations online, and around 1 in 5 bookings\u00a0don\u2019t\u00a0show up\u00a0–\u00a0a gap Riccardo recognized needed addressing.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Simplifying the madness with seamless management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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That\u2019s\u00a0when Riccardo\u2019s found\u00a0<\/span>Now Book It<\/span>,\u00a0an online reservation platform\u00a0built by hospitality professionals for hospitality,\u00a0designed to make life easier for busy restaurants. From the moment they started using it, the impact was noticeable. Guests could reserve tables anytime, without waiting on hold or calling during service hours, resulting in fewer interruptions for staff and a smoother experience for diners.<\/span>\u00a0<\/span><\/p>

One feature Riccardo\u2019s team leans on heavily is the\u00a0<\/span>events tool<\/span>. For\u00a0high<\/span>\u2011demand\u00a0occasions like Valentine\u2019s Day, the platform lets the team design custom floor plans that maximise seats while preserving the restaurant\u2019s intimate\u00a0Italian<\/span>\u2011style\u00a0atmosphere. That kind of flexibility helped Riccardo\u2019s increase their reservations on special nights, turning busy evenings into profitable ones.<\/span>\u00a0<\/span><\/p>

\u201cWe can plan the space down to the last chair,\u00a0the\u00a0means more bookings, more comfortable guests, and a smoother night for the whole team,\u201d Riccardo explained.\u00a0<\/span>\u00a0<\/span><\/p>

The platform\u2019s\u00a0reporting\u00a0also\u00a0give\u00a0the team visibility into booking patterns, helping them optimise staffing and reduce wasted reservations,\u00a0an important consideration, given how costly\u00a0no<\/span>\u2011shows\u00a0can be.\u00a0<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Keeping the heart of Riccardo's alive with smarter tech<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Riccardo\u2019s story shows that you\u00a0don\u2019t\u00a0have to sacrifice personality as you grow,\u00a0even when\u00a0you\u2019re\u00a0handling hundreds of reservations a month. With Now Book It\u00a0handling\u00a0their bookings,\u00a0they\u2019ve\u00a0found a way to keep the vibe authentic while running a smooth operation.<\/span>\u00a0<\/span><\/p>

\u201cTech shouldn\u2019t take away the human side of\u00a0hospitality,\u00a0Now Book It lets us keep that personal feel while handling all the details behind the scenes.\u201d<\/span>\u00a0<\/span><\/p>

This blend of tradition and innovation is something many restaurant owners strive for in the US dining landscape. As diner preferences continue to\u00a0look\u00a0toward convenience and flexibility, tools like online reservation platforms become less of a luxury and more of a necessity,\u00a0helping venues capture more bookings without extra stress for staff.<\/span>\u00a0 now<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Blog-CTA-new-white\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Nestled in the picturesque city of Lake Oswego, Oregon, Riccardo\u2019s Ristorante has become more than just a spot for authentic Italian cuisine,\u00a0it\u2019s\u00a0a local institution that celebrates the art of traditional cooking and genuine hospitality. Owner-operator Riccardo Spaccarelli\u2019s passion shines through every dish, crafted from family recipes and fresh, seasonal ingredients sourced both locally and from […]<\/p>\n","protected":false},"author":15,"featured_media":30764,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[1150],"tags":[],"class_list":["post-32630","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-success"],"yoast_head":"\nHow Riccardo\u2019s Ristorante Adds 950+ Bookings Every Month with Now Book It\u00a0 - Now Book It<\/title>\n<meta name=\"description\" content=\"Since partnering with Now Book It in 2017, Riccardo\u2019s has found a way to keep pace with increasing demand without losing the personal touch.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nowbookit.com\/en-us\/success\/riccardos-ristorante\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Riccardo\u2019s Ristorante Adds 950+ Bookings Every Month with Now Book It\u00a0 - 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