{"id":36008,"date":"2026-07-29T05:24:06","date_gmt":"2026-07-28T19:24:06","guid":{"rendered":"https:\/\/www.nowbookit.com\/transformer-les-donnees-clients-en-reservations-recurrentes-guide-pour-maximiser-le-crm-de-now-book-it\/"},"modified":"2026-07-29T05:24:08","modified_gmt":"2026-07-28T19:24:08","slug":"transformer-les-donnees-clients-en-reservations-recurrentes-guide-pour-maximiser-le-crm-de-now-book-it","status":"publish","type":"post","link":"https:\/\/www.nowbookit.com\/fr-ca\/outils-et-conseils\/transformer-les-donnees-clients-en-reservations-recurrentes-guide-pour-maximiser-le-crm-de-now-book-it\/","title":{"rendered":"Transformer les donn\u00e9es clients en r\u00e9servations r\u00e9currentes : guide pour maximiser le CRM de Now Book It"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"36008\" class=\"elementor elementor-36008 elementor-32732\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63f15e4 e-flex e-con-boxed e-con e-parent\" data-id=\"63f15e4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6da84ef elementor-widget elementor-widget-text-editor\" data-id=\"6da84ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Si votre \u00e9tablissement n\u2019utilise la plateforme de r\u00e9servation de Now Book It que pour g\u00e9rer les r\u00e9servations, vous passez \u00e0 c\u00f4t\u00e9 de l\u2019un des outils de croissance les plus pr\u00e9cieux en h\u00f4tellerie et restauration : vos donn\u00e9es clients.<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p><p><span data-contrast=\"auto\">Le <\/span><a href=\"https:\/\/www.nowbookit.com\/fr-ca\/solutions\/logiciel-crm-pour-restaurants\/\"><span data-contrast=\"none\">CRM de Now Book It<\/span><\/a><span data-contrast=\"auto\"> est con\u00e7u sp\u00e9cifiquement pour le secteur de l\u2019accueil, aidant les restaurants, bars, pubs, domaines viticoles et caf\u00e9s \u00e0 transformer les donn\u00e9es de r\u00e9servation quotidiennes en marketing plus intelligent, en exp\u00e9riences client personnalis\u00e9es et en une augmentation des visites r\u00e9currentes.<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p><p><span data-contrast=\"auto\">Des campagnes automatis\u00e9es et de la segmentation des clients au marketing par SMS et aux outils de fid\u00e9lisation, la plateforme aide les \u00e9tablissements \u00e0 cr\u00e9er des relations clients plus solides tout en stimulant les r\u00e9servations directes et en augmentant les revenus.<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p><p><span data-contrast=\"auto\">Ce guide explore comment les entreprises du secteur de l\u2019accueil peuvent maximiser leur CRM pour am\u00e9liorer la r\u00e9tention des clients, stimuler l\u2019engagement et remplir plus de tables de mani\u00e8re constante.<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3479593 elementor-widget elementor-widget-heading\" data-id=\"3479593\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Qu\u2019est-ce qu\u2019un CRM pour restaurant?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9547e19 elementor-widget elementor-widget-text-editor\" data-id=\"9547e19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Un CRM (syst\u00e8me de gestion de la relation client) aide les \u00e9tablissements \u00e0 stocker, organiser et utiliser les donn\u00e9es clients pour cr\u00e9er de meilleures exp\u00e9riences et des campagnes marketing plus cibl\u00e9es.<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p><p><span data-contrast=\"auto\">Au lieu de garder les informations clients \u00e9parpill\u00e9es dans des feuilles de calcul, des bo\u00eetes de r\u00e9ception et des notes de r\u00e9servation, un CRM centralise tout en un seul endroit.<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p><p><span data-contrast=\"auto\">Cela inclut :<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p><ul><li><span data-contrast=\"auto\">L\u2019historique des r\u00e9servations  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Les coordonn\u00e9es des clients  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">La fr\u00e9quence des visites  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">L\u2019historique des d\u00e9penses  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Les pr\u00e9f\u00e9rences alimentaires  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Les occasions sp\u00e9ciales  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">L\u2019engagement marketing  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">L\u2019activit\u00e9 SMS et courriel  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><\/ul><p><span data-contrast=\"auto\">L\u2019objectif est simple : transformer les donn\u00e9es clients en revenus r\u00e9currents. En combinant les r\u00e9servations, les profils clients et les outils marketing sur une seule plateforme, les \u00e9tablissements peuvent cr\u00e9er des exp\u00e9riences plus personnalis\u00e9es et b\u00e2tir des relations clients plus solides \u00e0 long terme. <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p><p><span data-contrast=\"auto\">Pour les \u00e9tablissements qui cherchent \u00e0 renforcer leur strat\u00e9gie marketing, le <\/span><a href=\"https:\/\/www.nowbookit.com\/fr-ca\/outils-et-conseils\/guide-marketing-ultime-pour-les-restaurants-cafes-et-bars-en-2025\/\"><span data-contrast=\"none\">guide marketing ultime pour les restaurants, caf\u00e9s et bars en 2025<\/span><\/a><span data-contrast=\"auto\"> offre des perspectives suppl\u00e9mentaires sur les tendances marketing modernes du secteur.<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4c9960 elementor-widget elementor-widget-heading\" data-id=\"b4c9960\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pourquoi le CRM est essentiel pour les \u00e9tablissements de l\u2019accueil<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb3d9d7 elementor-widget elementor-widget-text-editor\" data-id=\"eb3d9d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">L\u2019accueil repose sur les relations.  <\/span><a href=\"https:\/\/www.nowbookit.com\/fr-ca\/outils-et-conseils\/stimulez-les-visites-repetees-et-les-revenus-grace-au-marketing-automatise-et-au-crm-de-now-book-it\/\"><span data-contrast=\"none\">Les gens retournent dans les endroits o\u00f9 ils se sentent reconnus, valoris\u00e9s et \u00e9cout\u00e9s.<\/span><\/a><span data-contrast=\"auto\"> <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p><p><span data-contrast=\"auto\">Un bon CRM de restaurant aide votre \u00e9tablissement \u00e0 :<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p><ul><li><span data-contrast=\"auto\">Augmenter les r\u00e9servations r\u00e9currentes  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Am\u00e9liorer la fid\u00e9lit\u00e9 des clients  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Remplir les p\u00e9riodes de service plus calmes  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Stimuler les r\u00e9servations directes  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Cr\u00e9er des campagnes marketing personnalis\u00e9es  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Automatiser la communication avec les clients  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">B\u00e2tir des relations clients plus solides  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><\/ul><p><span data-contrast=\"auto\">Et contrairement \u00e0 la publicit\u00e9 payante, votre base de donn\u00e9es CRM appartient \u00e0 votre \u00e9tablissement. La plateforme de r\u00e9servation de Now Book It permet \u00e9galement aux \u00e9tablissements de capturer, d\u2019acc\u00e9der et de conserver leurs propres donn\u00e9es clients \u00e0 chaque r\u00e9servation, aidant ainsi les entreprises \u00e0 b\u00e2tir des relations directes plus fortes au fil du temps. <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-634a95d elementor-widget elementor-widget-image\" data-id=\"634a95d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/www.nowbookit.com\/wp-content\/uploads\/2026\/05\/michael-t-gmki8kers5w-unsplash-768x512.jpg\" class=\"attachment-medium_large size-medium_large wp-image-36005\" alt=\"\" srcset=\"https:\/\/www.nowbookit.com\/wp-content\/uploads\/2026\/05\/michael-t-gmki8kers5w-unsplash-768x512.jpg.webp 768w, https:\/\/www.nowbookit.com\/wp-content\/uploads\/2026\/05\/michael-t-gmki8kers5w-unsplash-300x200.jpg.webp 300w, https:\/\/www.nowbookit.com\/wp-content\/uploads\/2026\/05\/michael-t-gmki8kers5w-unsplash-1024x683.jpg.webp 1024w, https:\/\/www.nowbookit.com\/wp-content\/uploads\/2026\/05\/michael-t-gmki8kers5w-unsplash-1536x1024.jpg.webp 1536w, https:\/\/www.nowbookit.com\/wp-content\/uploads\/2026\/05\/michael-t-gmki8kers5w-unsplash-2048x1366.jpg.webp 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c57b733 elementor-widget elementor-widget-heading\" data-id=\"c57b733\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">10 conseils pour maximiser votre CRM Now Book It  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6224365 elementor-widget elementor-widget-heading\" data-id=\"6224365\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">1. Activez la collecte des dates de naissance<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0473e4f elementor-widget elementor-widget-text-editor\" data-id=\"0473e4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Les campagnes d\u2019anniversaire sont l\u2019un des outils marketing les plus efficaces, car les clients pr\u00e9voient d\u00e9j\u00e0 de sortir d\u00eener et de c\u00e9l\u00e9brer.<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p><p><span data-contrast=\"auto\">Gr\u00e2ce au CRM de Now Book It, les \u00e9tablissements peuvent recueillir les dates de naissance lors du processus de r\u00e9servation et automatiser des offres d\u2019anniversaire personnalis\u00e9es \u00e0 l\u2019avance.<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p><p><strong>Id\u00e9es de campagnes d\u2019anniversaire populaires  <\/strong><\/p><ul><li><span data-contrast=\"auto\">Cocktail offert  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Dessert gratuit  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Vin mousseux \u00e0 l\u2019arriv\u00e9e  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Surclassements de banquet d\u2019anniversaire  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Incitations pour les r\u00e9servations de groupe  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><\/ul><p><strong>Meilleure pratique <br\/><\/strong><span data-contrast=\"auto\">Planifiez les campagnes d\u2019anniversaire 7 \u00e0 14 jours avant la date pour laisser le temps de s\u2019organiser et de r\u00e9server.<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e55643 elementor-widget elementor-widget-heading\" data-id=\"3e55643\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">2. Utilisez le marketing par SMS pour les campagnes urgentes<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90dea34 elementor-widget elementor-widget-text-editor\" data-id=\"90dea34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Le marketing par SMS g\u00e9n\u00e8re un fort engagement, particuli\u00e8rement pour les campagnes n\u00e9cessitant une action imm\u00e9diate. Le CRM de Now Book It permet aux \u00e9tablissements d\u2019envoyer des campagnes SMS cibl\u00e9es directement aux clients, aidant \u00e0 stimuler rapidement les r\u00e9servations pendant les p\u00e9riodes creuses ou les \u00e9v\u00e9nements sp\u00e9ciaux. <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p><p><strong>Meilleures utilisations du SMS<\/strong><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p><ul><li><span data-contrast=\"auto\">Tables de derni\u00e8re minute  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Rappels d\u2019\u00e9v\u00e9nements  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Promotions 5 \u00e0 7  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Soir\u00e9es quiz <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">\u00c9v\u00e9nements sp\u00e9ciaux  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Rappels de r\u00e9servation  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Offres \u00e9clair  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><\/ul><p><strong>Conseil de pro<\/strong><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"><strong> <\/strong><br\/><\/span><span data-contrast=\"auto\">Gardez les messages SMS courts, directs et limit\u00e9s dans le temps.<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p><p><span data-contrast=\"auto\">Pour plus de strat\u00e9gies sur les campagnes SMS et courriel, lisez <\/span><a href=\"https:\/\/www.nowbookit.com\/fr-ca\/outils-et-conseils\/idees-de-marketing-au-restaurant-campagnes-par-courriel-et-sms-qui-font-avancer-les-reservations\/\"><span data-contrast=\"none\">le marketing de restaurant par courriel et SMS<\/span><\/a><span data-contrast=\"auto\">. <\/span> <span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ba202d elementor-widget elementor-widget-heading\" data-id=\"9ba202d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">3. Segmentez votre base de donn\u00e9es clients<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f678500 elementor-widget elementor-widget-text-editor\" data-id=\"f678500\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Tous les clients ne se comportent pas de la m\u00eame mani\u00e8re. Un client r\u00e9gulier du midi a des pr\u00e9f\u00e9rences diff\u00e9rentes d\u2019un client de cocktail le week-end ou d\u2019un client de salle priv\u00e9e. <\/p><p>Les outils de segmentation du CRM de Now Book It permettent aux \u00e9tablissements de cr\u00e9er des campagnes marketing plus pertinentes et personnalis\u00e9es.<\/p><ul><li>Segments de clients utiles<\/li><li>Clients VIP<\/li><li>Habitu\u00e9s<\/li><li>Clients inactifs<\/li><li>Gros d\u00e9pensiers<\/li><li>Participants aux \u00e9v\u00e9nements<\/li><li>Organisateurs de r\u00e9ceptions<\/li><li>Nouveaux clients<\/li><li>Clients du week-end<\/li><li>Clients locaux<\/li><\/ul><p>Les campagnes segment\u00e9es entra\u00eenent souvent :<\/p><ul><li>Des taux d\u2019ouverture plus \u00e9lev\u00e9s<\/li><li>Un meilleur engagement client<\/li><li>Une augmentation des r\u00e9servations r\u00e9currentes<\/li><li>Moins de d\u00e9sabonnements<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17cd7c9 elementor-widget elementor-widget-heading\" data-id=\"17cd7c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">4. Automatisez votre marketing<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f64c44d elementor-widget elementor-widget-text-editor\" data-id=\"f64c44d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Nous savons que votre \u00e9quipe est occup\u00e9e, c\u2019est pourquoi l\u2019automatisation joue un r\u00f4le majeur dans le marketing CRM r\u00e9ussi. Le CRM de Now Book It permet aux \u00e9tablissements d\u2019automatiser la communication avec les clients, afin que le marketing continue de fonctionner en arri\u00e8re-plan pendant que le personnel se concentre sur le service et les op\u00e9rations. <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p><p><strong>Automatisations CRM recommand\u00e9es  <\/strong><\/p><ul><li><span data-contrast=\"auto\">Campagnes d\u2019anniversaire  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Rappels de r\u00e9servation  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Courriels de remerciement apr\u00e8s visite  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Campagnes de r\u00e9engagement  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Annonces d\u2019\u00e9v\u00e9nements  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">R\u00e9compenses VIP  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Suivis de r\u00e9ception  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><\/ul><p><span data-contrast=\"auto\">Le processus d\u2019int\u00e9gration aide les \u00e9tablissements \u00e0 configurer ces automatisations d\u00e8s le d\u00e9but, rendant la mise en \u0153uvre fluide.  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b190ae6 elementor-widget elementor-widget-image\" data-id=\"b190ae6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/www.nowbookit.com\/wp-content\/uploads\/2026\/05\/michael-t-8ifq00epg24-unsplash-1-768x512.jpg\" class=\"attachment-medium_large size-medium_large wp-image-36006\" alt=\"michael-t-8iFq00EPg24-unsplash (1)\" srcset=\"https:\/\/www.nowbookit.com\/wp-content\/uploads\/2026\/05\/michael-t-8ifq00epg24-unsplash-1-768x512.jpg.webp 768w, https:\/\/www.nowbookit.com\/wp-content\/uploads\/2026\/05\/michael-t-8ifq00epg24-unsplash-1-300x200.jpg.webp 300w, https:\/\/www.nowbookit.com\/wp-content\/uploads\/2026\/05\/michael-t-8ifq00epg24-unsplash-1-1024x683.jpg.webp 1024w, https:\/\/www.nowbookit.com\/wp-content\/uploads\/2026\/05\/michael-t-8ifq00epg24-unsplash-1-1536x1024.jpg.webp 1536w, https:\/\/www.nowbookit.com\/wp-content\/uploads\/2026\/05\/michael-t-8ifq00epg24-unsplash-1-2048x1366.jpg.webp 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b38f3a9 elementor-widget elementor-widget-heading\" data-id=\"b38f3a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">5. R\u00e9engagez les clients avant qu\u2019ils ne partent<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29b4a77 elementor-widget elementor-widget-text-editor\" data-id=\"29b4a77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Acqu\u00e9rir de nouveaux clients est souvent <\/span><a href=\"https:\/\/www.nowbookit.com\/fr-ca\/outils-et-conseils\/stimulez-les-visites-repetees-et-les-revenus-grace-au-marketing-automatise-et-au-crm-de-now-book-it\/\"><span data-contrast=\"none\">plus co\u00fbteux que de fid\u00e9liser les clients existants<\/span><\/a><span data-contrast=\"auto\">. Le CRM de Now Book It aide les \u00e9tablissements \u00e0 identifier les clients qui n\u2019ont pas visit\u00e9 r\u00e9cemment et \u00e0 renouer avec eux gr\u00e2ce \u00e0 des campagnes cibl\u00e9es.<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p><p><strong>Id\u00e9es de campagnes de r\u00e9engagement  <\/strong><\/p><ul><li><span data-contrast=\"auto\">Promotions \u00ab Vous nous manquez \u00bb  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Lancements de menus saisonniers  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Offres de boisson offerte  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Incitations au retour pour une dur\u00e9e limit\u00e9e  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Annonces de nouveaux \u00e9v\u00e9nements  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><\/ul><p><strong>Moment recommand\u00e9  <\/strong><\/p><p><span data-contrast=\"auto\">Ciblez les clients qui n\u2019ont pas r\u00e9serv\u00e9 depuis :<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p><ul><li><span data-contrast=\"auto\">60 jours  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">90 jours  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">6 mois<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e3a2f2 elementor-widget elementor-widget-heading\" data-id=\"6e3a2f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">6. Personnalisez l\u2019exp\u00e9rience client<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa81ec6 elementor-widget elementor-widget-text-editor\" data-id=\"aa81ec6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">L\u2019un des plus grands avantages du CRM de Now Book It est la capacit\u00e9 de cr\u00e9er des exp\u00e9riences plus personnalis\u00e9es. Le personnel peut acc\u00e9der aux pr\u00e9f\u00e9rences des clients et \u00e0 l\u2019historique des r\u00e9servations pour offrir un service plus attentionn\u00e9 lors de chaque visite. <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p><p><strong>Informations clients pr\u00e9cieuses \u00e0 suivre  <\/strong><\/p><ul><li><span data-contrast=\"auto\">Tables pr\u00e9f\u00e9r\u00e9es  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Exigences alimentaires  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Allergies  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Boissons pr\u00e9f\u00e9r\u00e9es  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Occasions sp\u00e9ciales  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Fr\u00e9quence des visites  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><\/ul><p><span data-contrast=\"auto\">Les clients sont plus susceptibles de retourner dans les \u00e9tablissements o\u00f9 ils se sentent reconnus et \u00e9cout\u00e9s.<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8367590 elementor-widget elementor-widget-heading\" data-id=\"8367590\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">7. Remplissez strat\u00e9giquement les p\u00e9riodes creuses<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38a1bfa elementor-widget elementor-widget-text-editor\" data-id=\"38a1bfa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Chaque \u00e9tablissement conna\u00eet des p\u00e9riodes de service plus lentes. Plut\u00f4t que de compter sur des rabais publics g\u00e9n\u00e9ralis\u00e9s, les \u00e9tablissements peuvent utiliser les rapports et les donn\u00e9es clients disponibles via <\/span><a href=\"https:\/\/www.nowbookit.com\/fr-ca\/solutions\/apercus-de-rapports\/\"><span data-contrast=\"none\">Now Book It Insights<\/span><\/a><span data-contrast=\"auto\"> et les outils CRM pour identifier les fen\u00eatres commerciales plus calmes et cibler les bons publics avec des promotions strat\u00e9giques.<\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335559738\":240,\"335559739\":240}\"> <\/span><\/p><p><span data-contrast=\"auto\">En utilisant des outils tels que les rapports de fin de journ\u00e9e, les rapports de rythme et les aper\u00e7us de r\u00e9servation, les \u00e9tablissements peuvent mieux comprendre leurs p\u00e9riodes de service les plus charg\u00e9es et les plus lentes, aidant les \u00e9quipes \u00e0 d\u00e9cider des meilleurs jours, heures et segments de clients pour les offres, les sp\u00e9ciaux et les campagnes.<\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335559738\":240,\"335559739\":240}\"> <\/span><\/p><p><strong>Id\u00e9es de campagnes pour les p\u00e9riodes creuses  <\/strong><\/p><ul><li><span data-contrast=\"auto\">Offres de repas en milieu de semaine  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Sp\u00e9ciaux du midi  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Incitations pour les repas t\u00f4t en soir\u00e9e  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Soir\u00e9es pour les gens du quartier  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Promotions saisonni\u00e8res  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Alertes de disponibilit\u00e9 de derni\u00e8re minute  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><\/ul><p><span data-contrast=\"auto\">Cibler les campagnes en fonction du comportement ant\u00e9rieur des clients aide \u00e0 am\u00e9liorer les taux de conversion tout en prot\u00e9geant la valeur de la marque.<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4657afa elementor-widget elementor-widget-heading\" data-id=\"4657afa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">8. Promouvez les \u00e9v\u00e9nements aupr\u00e8s du bon public<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c5c36e elementor-widget elementor-widget-text-editor\" data-id=\"5c5c36e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les \u00e9v\u00e9nements r\u00e9ussissent mieux lorsqu\u2019ils sont promus directement aupr\u00e8s des clients susceptibles d\u2019y assister. Le CRM de Now Book It permet aux \u00e9tablissements de commercialiser des \u00e9v\u00e9nements en utilisant les donn\u00e9es clients et la segmentation au lieu de compter uniquement sur la publicit\u00e9 sur les r\u00e9seaux sociaux. <\/p><p><strong>\u00c9v\u00e9nements populaires<\/strong><\/p><ul><li>Soupers vins et mets<\/li><li>Brunchs \u00e0 volont\u00e9<\/li><li>Musique en direct<\/li><li>Soir\u00e9es quiz<\/li><li>Ateliers de cocktails<\/li><li>Collaborations avec des chefs<\/li><li>Lancements saisonniers<\/li><\/ul><p>Le marketing CRM cibl\u00e9 peut aider \u00e0 am\u00e9liorer :<\/p><ul><li>Les ventes de billets<\/li><li>La participation aux \u00e9v\u00e9nements<\/li><li>Les visites r\u00e9currentes<\/li><li>L\u2019engagement des clients<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8997b5c elementor-widget elementor-widget-heading\" data-id=\"8997b5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">9. Capturez des donn\u00e9es clients plus pr\u00e9cieuses<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bab461f elementor-widget elementor-widget-text-editor\" data-id=\"bab461f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.nowbookit.com\/fr-ca\/outils-et-conseils\/pourquoi-chaque-restaurant-a-besoin-dun-crm-et-comment-choisir-le-bon\/\">Une base de donn\u00e9es CRM plus solide cr\u00e9e des opportunit\u00e9s marketing plus fortes.<\/a><\/p><p>Les outils de r\u00e9servation et de profil client du CRM de Now Book It aident les \u00e9tablissements \u00e0 recueillir naturellement des informations pr\u00e9cieuses sur les clients lors du processus de r\u00e9servation.<\/p><p><strong>Points de donn\u00e9es utiles \u00e0 capturer<\/strong><\/p><ul><li>Num\u00e9ros de mobile<\/li><li>Date de naissance<\/li><li>Pr\u00e9f\u00e9rences alimentaires<\/li><li>Emplacement ou code postal<\/li><\/ul><p>Ces informations permettent aux \u00e9tablissements de fournir des communications futures plus pertinentes et des campagnes marketing personnalis\u00e9es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75e8976 elementor-widget elementor-widget-heading\" data-id=\"75e8976\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">10. R\u00e9compensez les clients fid\u00e8les<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e953c2 elementor-widget elementor-widget-text-editor\" data-id=\"8e953c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.nowbookit.com\/fr-ca\/outils-et-conseils\/10-programmes-de-fidelite-de-restaurants-eprouves-qui-gardent-les-tables-pleines\/\"><span data-contrast=\"none\">Les clients r\u00e9guliers sont parmi les clients les plus pr\u00e9cieux qu\u2019un \u00e9tablissement puisse avoir<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p><p><span data-contrast=\"auto\">Le CRM de Now Book It aide \u00e0 identifier les clients fid\u00e8les et \u00e0 cr\u00e9er des exp\u00e9riences de fid\u00e9lisation sur mesure qui renforcent la r\u00e9tention et encouragent la recommandation.<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p><p><strong>Id\u00e9es de r\u00e9compenses de fid\u00e9lit\u00e9  <\/strong><\/p><ul><li><span data-contrast=\"auto\">Offres exclusives  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Promotions de cartes-cadeaux <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">R\u00e9servations prioritaires  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">\u00c9v\u00e9nements VIP  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Surclassements offerts  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Acc\u00e8s anticip\u00e9 aux promotions  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><li><span data-contrast=\"auto\">Avantages surprises  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/li><\/ul><p><a href=\"https:\/\/www.nowbookit.com\/fr-ca\/solutions\/cartes-cadeaux-pour-restaurants\/\"><span data-contrast=\"none\">Les cartes-cadeaux<\/span><\/a><span data-contrast=\"auto\"> peuvent \u00e9galement jouer un r\u00f4le pr\u00e9cieux dans une strat\u00e9gie CRM. Promouvoir les cartes-cadeaux aupr\u00e8s des clients r\u00e9guliers et des segments de clients engag\u00e9s peut aider \u00e0 <\/span><a href=\"https:\/\/www.nowbookit.com\/fr-ca\/outils-et-conseils\/guide-des-cartes-cadeaux-augmenter-les-revenus-de-votre-restaurant-avec-des-cartes-cadeaux\/\"><span data-contrast=\"none\">garantir des r\u00e9servations futures et \u00e0 g\u00e9n\u00e9rer des revenus imm\u00e9diats<\/span><\/a><span data-contrast=\"auto\"> de la part de clients qui sont d\u00e9j\u00e0 susceptibles de revenir.<\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335559738\":240,\"335559739\":240}\"> <\/span><\/p><p><span class=\"TextRun SCXW145775014 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW145775014 BCX0\">Les clients qui se sentent valoris\u00e9s sont plus susceptibles de revenir r\u00e9guli\u00e8rement et de recommander votre \u00e9tablissement \u00e0 d\u2019autres.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9959ef1 elementor-widget elementor-widget-heading\" data-id=\"9959ef1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">L\u2019avenir du marketing de l\u2019accueil est personnalis\u00e9  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c91c98a elementor-widget elementor-widget-text-editor\" data-id=\"c91c98a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Le marketing moderne dans le secteur de l\u2019accueil ne consiste plus \u00e0 envoyer des promotions g\u00e9n\u00e9riques \u00e0 de grandes listes de clients. Les \u00e9tablissements prosp\u00e8res utilisent les donn\u00e9es clients pour cr\u00e9er des exp\u00e9riences personnalis\u00e9es, des campagnes plus intelligentes et des relations \u00e0 long terme plus solides. <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p><p><span data-contrast=\"auto\">Le CRM de Now Book It donne aux entreprises de l\u2019accueil les outils n\u00e9cessaires pour centraliser les donn\u00e9es clients, automatiser la communication et transformer les informations clients en r\u00e9servations r\u00e9currentes.  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p><p><span data-contrast=\"auto\">Pour les \u00e9tablissements qui cherchent \u00e0 am\u00e9liorer la r\u00e9tention des clients, \u00e0 renforcer la fid\u00e9lit\u00e9 et \u00e0 commercialiser plus efficacement, la technologie CRM devient un \u00e9l\u00e9ment essentiel de la croissance.<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11550e1 elementor-widget elementor-widget-image\" data-id=\"11550e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.nowbookit.com\/fr-ca\/contacte-nous\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"342\" src=\"https:\/\/www.nowbookit.com\/wp-content\/uploads\/2026\/02\/blog-cta-new-white-1-1024x342.png\" class=\"attachment-large size-large wp-image-35651\" alt=\"Blog-CTA-new-white\" srcset=\"https:\/\/www.nowbookit.com\/wp-content\/uploads\/2026\/02\/blog-cta-new-white-1-1024x342.png.webp 1024w, https:\/\/www.nowbookit.com\/wp-content\/uploads\/2026\/02\/blog-cta-new-white-1-300x100.png.webp 300w, https:\/\/www.nowbookit.com\/wp-content\/uploads\/2026\/02\/blog-cta-new-white-1-768x257.png.webp 768w, https:\/\/www.nowbookit.com\/wp-content\/uploads\/2026\/02\/blog-cta-new-white-1.png.webp 1202w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Si votre \u00e9tablissement n\u2019utilise la plateforme de r\u00e9servation de Now Book It que pour g\u00e9rer les r\u00e9servations, vous passez \u00e0 c\u00f4t\u00e9 de l\u2019un des outils de croissance les plus pr\u00e9cieux en h\u00f4tellerie et restauration : vos donn\u00e9es clients. <\/p>\n","protected":false},"author":15,"featured_media":36007,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[871],"tags":[1845,1071,1842,1843,1104,1844,1846],"class_list":["post-36008","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-outils-et-conseils","tag-clients-fidele","tag-crm-de-restaurant","tag-crm-now-book-it","tag-donnees-clients-restaurant","tag-guide-marketing","tag-guide-crm","tag-reservations-recurrentes"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Transformer les donn\u00e9es clients en r\u00e9servations r\u00e9currentes : guide pour maximiser le CRM de Now Book It - Now Book It<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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